urbanbubble’s business is built on a set of principles that are followed by all of our employees and service providers.
We apply them to every aspect of each property that we manage. These values have helped us stand out from other property management companies and become the business we are today. In everything we do, we’re:
We love what we do and we think that love shows in everything from how fast we deal with your enquiries or reports, to the care we take in vetting contractors and following up work to ensure the best job has been carried out.
We’re not afraid of putting in the extra hours to make sure our leaseholders’ and landlords’ properties receive the care they deserve. It sometimes takes extra time to find the best solution to a problem, and we believe it’s time well spent when it comes to making your money go further.
With over 70 developments in our care and a total of more than 5000 apartments and houses, we know what works in terms of customer care, service delivery and strategy.
We like to stay close to our clients and suppliers and not just be there when there’s a problem. You’ll find we keep things proactive to share news, ideas and occasionally beers and burgers at one various property social events that we arrange.
It goes without saying that being responsible for multi-million pound properties with annual budgets to match requires a professional service at every stage. We also think you can maintain the highest standards of professionalism and still have fun.
We seek to innovate in every element of our service, whether it’s researching and introducing the latest energy-efficient technology or finding new ways to keep monthly costs down for leaseholders. We’re always on the lookout for new answers to old problems.
“Focus on delivering customer excellence, develop and look after your people & have fun doing your job.” Michael Howard, MD.